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Salesforce Certified Slack Administrator Sample Questions:

1. You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)

A) It will enable member provisioning as a required step for all Org Owners.
B) It will enable automatic approvals and authentications of integrations within your organization.
C) It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.
D) It will enable automatic additions of members in an IdP group to channels within your organization.
E) It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.

2. You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)

A) View the Channels tab in the Slack analytics dashboard.
B) Export messages from your workspace to view message data offline.
C) View the Members tab in the Slack analytics dashboard.
D) Install a custom bot in each channel to count all messages.

3. What are the main benefits of Workflow Builder? (Choose all that apply.)

A) Developers and engineers can easily automate efficiencies in their development.
B) Templates are available for download.
C) Non-developers can easily automate business processes.
D) It supports integration with various third-party apps for easy data transfer between services.

4. Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?

A) Workspace Transfer Ownership page
B) Workspace Invitations page
C) Workspace Settings
D) Organization Policies

5. You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)

A) Meet with your compliance and legal teams to set policies for Slack at your company.
B) Promote a member of your compliance team to Org Owner.
C) Implement eDiscovery within Slack to ensure that all communications are archived.
D) Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day.

Solutions: