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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

A) 150
B) 75 emails 25 SMSes
C) 100
D) 75 SMSes and 25 emails

2. U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A) Credit card status
B) 1% cash back credit card
C) Credit card number
D) No annual fee credit card

3. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have shown interest in the offer.
B) Similar customers have rejected the offer.
C) Similar customers have purchased other offers.
D) Similar customers have ignored the offer.

4. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
B) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
C) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
D) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Data."
B) '' .''
C) "Customer."
D) No prefix. Use directly the property name.

Solutions: