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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Regarding the duty of disclosure, what is required to comply with the principle of utmost good faith?

A) The intermediary is required to withhold disclosure of pertinent information if the client asks the broker to do so.
B) Full disclosure of material information is required of the applicant.
C) The broker or agent determines whether the information is material to the risk and discloses information accordingly, on behalf of the insured.
D) The applicant has a duty to disclose all relevant and irrelevant facts.

2. Which is an example of an indirect loss?

A) Water damage to an apartment when a frustrated tenant intentionally fails to turn off a tap
B) Liability claim resulting from a slip and fall at a cinema
C) Arson at a retail store, initiated by an employee
D) Loss of income following a fire claim that closes a factory

3. Chandeep, a broker with binding authority, sold property and liability coverage to his new client, Multiplex Movies. Three days into the policy term, there was a slip-and-fall incident. The liability loss was denied by the insurer. Multiplex Movies sues Chandeep for E & O. Which allegation will most likely be successful for the insured?

A) Failure to explain the steps to take in the event of a claim
B) Failure to provide cover in time
C) Failure to provide cover for exposures
D) Failure to issue a tangible policy

4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Use close-ended questions with clients at all times
B) Ensure all communication with clients and insurers is done face-to-face
C) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
D) Recommend that clients consult with experts outside the insurance field if a situation calls for it

5. Briefly describe an exclusive agency company as a distribution channel that delivers insurance products to consumers.

Solutions: