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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Retail Store Solutions Overview | - Retail industry challenges and IBM value proposition - IBM Retail Store Solutions portfolio overview |
| Topic 2: Sales Process and Engagement | - Value-based selling techniques - Sales cycle and opportunity management |
| Topic 3: Solution Positioning and Sales Knowledge | - Solution mapping and positioning - Customer requirements analysis |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. Which business type is part of the Food Service and Hospitality retail segment?
A) Warehouse club stores
B) Hotels
C) Hypermarkets
D) Supercenters
2. Which SurePOS system provides an industry-leading solution for medium-sized food service and hospitality providers that require touch solutions?
A) SurePOS 300 Express
B) SurePOS 700
C) SurePOS 100
D) SurePOS 500 Express
3. What does TGCS divide its retail sales force into to better serve its worldwide retail customers?
A) Territories
B) Geographies
C) Divisions
D) Sectors
4. The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
A) 15-inch, 17-inch, 19-inch
B) 17-inch, 19-inch, 21-inch
C) 14-inch, 17-inch, 19-inch
D) 15-inch, 17-inch, 21-inch
5. Which system included the first dedicated POS operating system?
A) 3680
B) 3660
C) 4680
D) 4690
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |






