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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Tools and Artifacts | 23% | - Opportunity framing and prioritization frameworks - Design documentation and alignment tools - Discovery and research techniques - Journey mapping and system modeling - Roadmapping and solution visualization |
| Leveraging Adjacent Roles & Skills | 19% | - Collaborating with development, UX, and business teams - Aligning design with Salesforce ecosystem capabilities - Identifying technical and business capabilities - Guiding solution delivery and iteration - Applying systems thinking and platform knowledge |
| Value Design | 32% | - Strategic rationale and future implications - Problem framing and challenge statements - Ethics, values, and user-centric principles - Co-creation and stakeholder engagement methods - Feasibility, desirability, and viability assessment |
| Intangible Deliverables | 26% | - Facilitation and cross-discipline collaboration - Building strategic alignment and consensus - Relationship and stakeholder management - Vision communication and storytelling - Influencing decision-making and advocacy |
Salesforce Certified Strategy Designer Sample Questions:
1. Can Salesforce Call Center be integrated with third party CTI systems?
A) Yes, through Open CTI
B) No
C) Yes by default
2. Which of the following is NOT an activity that can be used to manipulate data within a Report?
A) Do Math
B) Filter
C) Bucket
D) Analyze
E) Group
3. Which of these standard organizational roles can be considered to know users/customers, and should therefore be brought in to the braisntorming sessions of the idea generation phase?
A) Salespeople
B) All of them
C) Customer Support Reps
D) None of them
4. Which of the following is NOT a phase of Research in the Design Process?
A) Design
B) Define
C) Develop
D) Discover
E) Deploy
5. What workflow function can be used to trigger a workflow rule every time a field is updated or edited?
A) ISSAME
B) NOCONSTANT
C) ISPICKVAL
D) ISCHANGED
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |






