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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - System Support
|
| Topic 2: SME Communications Solution Architecture | - Platform Overview
|
| Topic 3: Applications and Services | - Communication Services
|
| Topic 4: Security and Administration | - Administrative Management
|
| Topic 5: Installation and Configuration | - System Deployment
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)
- A. Set CDR.
- B. Install Delta Server.
- C. Set SMDR.
- D. Set IP address of call accounting software.
Correct Answer: C,D 🗳️
A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?
- A. The phone requires a firmware update.
- B. The phone is set to Do Not Disturb (DND).
- C. The phone has registered to a backup IP Office.
- D. The phone has been restricted by the administrator.
Correct Answer: C 🗳️
Which tool should be used to reduce conflicts within the SCN?
- A. MSN Configuration
- B. Line Renumber
- C. Unique User Names Tool
- D. Extension Renumber
Correct Answer: D 🗳️
Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)
- A. Database license
- B. VMPro TTS (Generic)
- C. IP Office Essential System license
- D. IP Office Preferred System license
- E. IP Office Advanced System license
Correct Answer: D,E 🗳️
A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?
- A. File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
- B. File > Advanced > Discovery > Uncheck Enable TFTP Server
- C. File > Advanced > Change Mode > Disable TFTP Server
- D. File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
Correct Answer: A 🗳️
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