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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Equinox Solution Architecture | 20% | - Avaya Aura Platform Components - Equinox/IX Workplace Client Overview - Breeze Platform & Snap-ins |
| Presence & Messaging Services | 25% | - Integration with System Manager & Session Manager - Instant Messaging Configuration - Avaya Aura Presence Services Deployment |
| Client Configuration & Troubleshooting | 20% | - Desktop & Mobile Client Setup - Call Flows & Signaling - Diagnostic Tools & Log Analysis |
| Avaya Aura Messaging Integration | 20% | - Troubleshooting Messaging Issues - Voicemail Routing & MWI - User Provisioning & Synchronization |
| Session Border Controller & Security | 15% | - Certificate Management - Firewall Traversal & Security Policies - ASBCE for Remote Access |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
In a Team Engagement Deployment, which Avaya Equinox Conferencing component is responsible for mixing and distributing media?
- A. Equinox Management Server
- B. H.323 Gatekeeper
- C. Equinox Media Server
- D. Equinox User Portal
Correct Answer: C 🗳️
A support technician wants to debug an Avaya IX Workplace for Web Client using the Google Chrome browser Developer Tools Console.
While using Google Chrome browser, how can the Developer Tools Console be invoked?
- A. Press F11
- B. Press F10
- C. Press F12
- D. Press F9
Correct Answer: C 🗳️
Which log is the most relevant log file recommended for troubleshooting the AADS issues?
- A. AADS_log.log
- B. AADSAlarms.log
- C. AADS.log
- D. AADSService.log
Correct Answer: C 🗳️
What is the default Logging Level setting on Avaya Aura Device Services?
- A. FINEST
- B. INFO
- C. WARNING
- D. FINE
Correct Answer: B 🗳️
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?
- A. Access Equinox Management web GUI, and configure an external file transfer server under Settings.
- B. Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
- C. Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
- D. Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
Correct Answer: D 🗳️
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