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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A) It requires the use of a sandbox to modify the fields associated with standard and custom objects.
B) It allows edits to dashboard pages.
C) It requires proper permissions to use the tools and additional permissions to edit the desired object.
D) In includes a preview option for all standard and custom object pages.

2. You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queue for these service requests?

A) The service request assignment will be unpredictable.
B) The queue defined in the first evaluated rule is always assigned to the service request.
C) An error will occur; no queue is assigned to the service request.
D) The queue defined by default is the one assigned to the service request.

3. Digital Customer Service application configuration settings in json.cfg include which four options?

A) Product and category filtering
B) Default communication preferences
C) Knowledge management language locales
D) Service request links
E) Default chat channel preferences
F) Default notification preferences
G) Knowledge management article links
H) Default timezone

4. Which four actions does the REST API for Service Requests (SRs) allow?

A) Update SR milestone
B) Delete SR by SR number
C) Update SR assignee
D) Delete SR by SR title
E) Create SR

5. Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasons for this behavior?

A) You have not enabled the Computer Telephony Integration (CTI) service.
B) The signed-in user does not have the appropriate access privileges to a toolbar.
C) The only toolbar enabled is the default one, and you must configure at least two.
D) You did not enable the vertical toolbar which is required, while the horizontal is optional.
E) You entered a toolbar height that is not more than 70 pixels.

Solutions: